Our COVID-19 Response

Friday, June 5 – 3:30 p.m. | Update on HANDS Program

Beginning Monday, June 8, our HANDS program for new and expectant parents will resume in-person intake appointments!

Intake appointments will be offered first to families who had already begun the intake process at the start of the pandemic, and next to newly-referred families. Family & Children’s Place is taking great care to protect the health of both clients and staff, including (but not limited to) pre-screening for health concerns, providing complimentary face masks, and regularly sanitizing meeting spaces.

The HANDS program is still conducting all family “visits” via telehealth rather than in-person. We do not have an estimate as to when in-person services to current HANDS families will resume.

To learn more about the HANDS program for new and expectant parents, please call 502.893.3900, Ext. 296 or email handsreferral@famchildplace.org.

Wednesday, March 18 – 9:45 a.m. | Update on Rally to End Child Abuse

In light of COVID-19, Family & Children’s Place has canceled our in-person Rally to End Child Abuse on Wednesday, March 25 and will instead hold a Virtual Rally to End Child Abuse on Wednesday, April 1.

It is more important than ever before that we raise awareness about child abuse and neglect. Unfortunately, home is not a safe place for countless children in our community who are actively being abused or neglected – even and especially in the midst of COVID-19.

Please join us on Facebook, Twitter, and Instagram throughout the day on Wednesday, April 1. Like, comment on, and share our posts as we hear from community leaders on this issue and talk about what each of us can do to stand up for vulnerable children in our community.

Click here to invite family and friends via Facebook!

Tuesday, March 17 – 1:30 p.m. | Update on Child Advocacy Centers

Family & Children’s Place is proud to share that our child advocacy centers in both Louisville and Southern Indiana are remaining open until further notice. However, in an effort to protect children and families, we are seeing victims of child abuse and neglect on a case-by-case basis at this time. We have been in constant communication with law enforcement agencies and child protection staff, and we will continue to do so.

Unfortunately, home is not a safe place for countless children in our community who are actively being abused or neglected – even in the midst of COVID-19. We urge every member of this community to be on increased alert for signs of maltreatment. If you witness or suspect a child is in danger, please call the Kentucky Child Abuse Hotline at 1.800.752.6200 or the Indiana Child Abuse Hotline at 1.800.800.5556.

We will continue monitoring the situation as developments unfold. Please stay tuned to this page for updates as they are available.

Tuesday, March 17, 2020 – 10:45 a.m. | Update on HANDS & Counseling Programs

Family & Children’s Place is announcing important updates related to our HANDS program for new and expectant parents as well as our counseling program for children and families who’ve experienced trauma.

Our HANDS program is conducting all family “visits” over the phone rather than in-person until further notice. Additionally, staff are dropping off care packages of diapers and other resources while supplies last. Please join us in thanking the Kentucky Cabinet for Health and Family Services for acting quickly to support new and expectant parents who are undoubtedly feeling increased stress. We are still accepting referrals into the HANDS program, however we cannot complete the intake process until further notice.

Our counseling program has suspended all in-person services at our Kosair Charities Child Advocacy Center, Southern Indiana office, and Republic Bank Foundation YMCA office until further notice. Our staff have begun making weekly wellness checks by phone to all clients, and we stand ready and able to offer resources and referrals at this time. In the event of a crisis, clients should call 911 for emergency assistance or call their therapist for non-emergency support.

We will continue monitoring the situation as developments unfold. Please stay tuned to this page for updates as they are available.

Monday, March 16, 2020 – 3:30 p.m. | Update on Head Start & Early Head Start Programs

Family & Children’s Place, in partnership with Community Coordinated Child Care (4-C), has indefinitely suspended all Head Start and Early Head Start programming in an effort to prevent the spread of COVID-19. This decision was made following recommendations from the federal Office of Head Start as well as the decision by Jefferson County Public Schools to close schools through at least Friday, April 3. In the meantime, interested families may call 502.974.1206 to apply for Head Start and Early Head Start programs once they resume.

We will continue monitoring the situation as developments unfold. Please stay tuned to this page for updates as they are available.

Monday, March 16, 2020 – 12:30 p.m. | Guidance for All Clients

Family & Children’s Place has begun sharing the information below with clients of all programs.

If you or anyone in your household is feeling sick:

  • Please contact us to reschedule your appointment. We will not hold this cancellation against you in any way.

If you or anyone in your household is experiencing fever, cough, or difficulty breathing/shortness of breath:

  • Please stay in your home, as you may have been exposed to COVID-19.
  • Please call your health care provider and/or Kentucky’s COVID-19 hotline at 1.800.722.5725.
  • After you have done these things, please contact us to reschedule your appointment. We will not hold this cancellation against you in any way.

If you begin to feel sick while at Family & Children’s Place:

  • Please notify our staff.

Regardless of how you are feeling, please take these steps to reduce your and our likelihood of contracting COVID-19:

  • Wash your hands for at least 20 seconds regularly throughout each day.
  • Maintain a safe social distance of 6’ from others at all times. Do not make any physical contact, especially shaking hands.
  • Avoid touching your eyes, nose, and mouth.
  • Cough or sneeze into your elbow, your shirt, or a tissue.

We will continue monitoring the situation as developments unfold. Please stay tuned to this page for updates as they are available.

Friday, March 13, 2020 – 1:30 p.m. | Update on School-Based Programs

We at Family & Children’s Place care deeply about the safety of our clients, staff, volunteers, and visitors. Please know that we are following all guidance from the CDC and Louisville Metro Public Health & Wellness to safeguard against the spread of COVID-19.

With the exception of some school-based programs that have been suspended due to the closing of local schools, all Family & Children’s Place offices and programs are operating normally. Additionally, we are proactively communicating with all clients to ensure everyone’s safety.

We will continue monitoring the situation as developments unfold. Please stay tuned to this page for updates as they are available.